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Job Description: Our Newcastle based client are looking to bring on a Business Analyst with prior CRM project experience to work on a customer-focused programme of work. As a BA, this person will be required to take high level designs/specifications from stakeholders (architects) in the wider programme and define into documentation, allowing the various technical streams within the programme to understand what they must create. Tasks will include ability to challenge and question the scope of requirements and details with various stakeholders, translating the specifications to the development... more ->
Business Process Specialist £550 - £700 Inside IR35 6 Month Initial Contract Circa 1 day per week on site in North Yorkshire (Will be more to begin with to establish relationships) I'm currently recruiting for a Business Process Specialist to come and join a Change & Transformation team and improve the organisations business processes and drive efficiency across the business. This role would initially involve lots of discovery and scoping and working with many stakeholders in order to understand what processes and systems need improvement. Skills/Experience Proven experience in business... more ->
Infrastructure Analyst York - Hybrid Permanent The role delivers ongoing operational business requirements in the following areas: Primary focus on Azure administration and assisting with delivery, service improvements, and operational support. Day to day operational performance of the server estate to agreed SLA's and KPIs. Changes to the server estate to meet ongoing business demands. Delivering continuous service improvement Emergency response to critical incidents. Specific Operational Focus Microsoft Azure. Operational performance. Ensure effective operation of the server estate,... more ->
Description: Project Support Analyst to assist Business Analysts and Project Managers on a programme, This is to to enhance their customer journey for prospective and current customers. As a Project Support Analyst, this person will be required to execute on tasks from the manager and keep organisation in place for the wider program, acting as a junior anaylst/project manager. Key duties will include - Organisation of tasks - Excellent communication skills to deliver project requirements between stakeholders in the programme - Manage Action Logs - Identify and Log potential risks and issues -... more ->
Company Description Come join us and make a difference in the world! Discover more at www.necsws.com Job Description Main Responsibilities: To recognise the importance of good timekeeping, which ensures punctual login to the phone system and aids call management in line with service SLAs To manage the customer mailboxes and ensure timely logging of emails in ITSM Tool. To accurately log all relevant incident/service request and request for change details in accordance with service specific documented procedures. To allocate categorisation and prioritisation levels in accordance with customer... more ->
eCommerce Manager - £55K - York (Hybrid) I'm working with an international B2C organisation with a long track record of success in their field. They are looking for an eCommerce Manager to ensure the continuous growth of their online presence. This is an exciting time to join the business which has seen their online sales increase by 200% since 2019. You will be responsible for implementing and optimising the online sales strategies, using tools like Google Analytics and Tag Manager to support your decision making. Executing A/B testing and funnel optimisation techniques to enhance user... more ->
End User Compute Engineer York - Hybrid Contract - Inside IR35 The role delivers ongoing operational business requirements in the following areas:. Day to day operational performance of the End user estate to agreed SLAs and KPIs.. Changes to the End user estate to meet ongoing business demands.. Delivering continuous service improvement. Emergency response to critical incidents. Operational performance. Ensure effective operation of the End user estate, including but not limited to: o Front End equipment builds and security hardening. o Hardware selection and validation for user personas. o... more ->
Senior IT Network Services Engineer Hybrid (York-2 Days per week) Reporting to the IT Network Services Manager the role is accountable for delivering world class IT network management services across the core network. The role will lead a team to meet our ongoing operational business requirements: Development of network strategy including network design and roadmap. Day to day operational performance of the core network to agreed SLAs and KPIs. Changes to the core network to meet ongoing business demands. Delivering continuous service improvement. Emergency response to critical incidents. more ->
M365 Platform Owner York- Hybid Working Permanent The Microsoft Platform Owner is accountable for the management of the M365 Platform. The role is responsible for the definition, management, and continually improving the platform within the business.. Run & optimise the delivery of Microsoft 365 services within the Modern Workplace Service, to ensuring that projects are delivered on time, to cost and to quality.. Act as a Technical Subject Matter Expert for the Microsoft 365 platform.. Develop and embed best practice and new ways of working to ensure efficiency savings are achieved,... more ->
Fullstack Developer/Newcastle/SaaS/PHP/Laravel/React/AWS/JavaScript/Service Provider Are you looking to gain more autonomy in your role and not be micro-managed? Or perhaps you are looking for more stability and want to join a company that has a customer base of nearly 30,000 and is only looking to grow from their..?! If so, then this is the role for you! I have just joined a Business Solutions Services provider that has various SaaS products it offers to the clients they engage with. With their service it takes the stress away from the client allowing them the chance to take control of their... more ->
"Exciting Career Opportunity: Customer Service Supervisor position in Newcastle upon Tyne!" Are you a Customer Service Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with good knowledge of MS Office, including Excel and PowerPoint for reporting and presentations? We have a great opportunity for you to join our dynamic team in Newcastle upon Tyne! The role is for a 6-month contract, and the pay is 17 - 20 per hour. It is an onsite role, and the office is located in Newcastle... more ->
Salesforce Developer Contract Outside IR35 £500 - £550 6 months initially Fully Remote The Client - My Client are one of the largest holiday park operators in the UK, They offer a variety of accommodations such as caravans, lodges, and camping facilities across scenic locations. The Role - My client is actively seeking to onboard a Salesforce Developer to contribute to their Business As Usual (BAU) operations. The organization in question, are currently facing a substantial backlog of tasks that require attention and resolution. The appointed Salesforce Developers will play a crucial role in... more ->
Network Services Engineer - Unified Communications Contract: 6 months IR35: Inside IR35 Daily Rates: Competitive York- Hybrid In this role you will be responsible for helping to delivery a world class IT network management services across the customer network. You will be involved in the end-to-end delivery and performance of the customer facing network services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. Key Responsibilities: Ensure effective operation of the IT customer network, including but not limited to: Site Connectivity. Secure Wi-Fi (Site). Web... more ->
Network Services Engineer - Unified Comms Contract- Inside IR35 York- Hybrid The role and its direct reports will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. Development of the UC network strategy including network design and roadmap. Day to day operational performance of the UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Delivering continuous service improvement Emergency response to critical incidents. Day to Day Operations Key areas... more ->
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear... more ->
Technical Support Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time, 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover? click apply for full job details more ->
Access Control Technical Support Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical Support Engineer due to the growth of the business. Successful candidates will have an in-depth knowledge in access controls and will also provide technical support, troubleshooting assistance and provi click apply for full job details more ->
Software Developer - Cramlington - GBP £35,000 - £45,000 DOE I have just partnered with a growing start-up based in the North East, this company's mission is to firmly establish itself as the go-to provider within their space! Due to business growth, they're looking for a Software Developer with at least 3+ years of commercial experience with Python to join their technical team and help them migrate click apply for full job details more ->