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Job Title: Major Incident Manager/ITSM Process lead Location: London, UK Work Mode: Remote (When required need to travel to Mphasis London office) Years of Experience Needed: - Candidate should have 7+ years of in Incident management along with Change and other reporting module. Technical Skill: - Strong communication, interpersonal and presentation skills for working with teams at all levels including client stakeholders. Prior experience of Major Incident and other ITSM processes Strong knowledge on Service Now - mainly in Problem, Change, Major Incident and Reporting modules. Excellent... more ->
Technical Business Analyst Key Responsibilities: Analysing requirements from the business and understanding their processes. Documenting requirements in ADO work items or a technical specification the engineers can use. Make recommendations for solutions or improvements to business processes. Communicating these patiently and effectively to the development team. Testing the changes from the development team and liaising with the business. Coordinating releases and deployment of changes. Development Value: Experience with full stack software development teams (front and Back End with DB/APIs).... more ->
Key Responsibilities: Full stack software development and management of the development life cycle. Innovative, understanding, and problem-solving mindset of complex scenarios. Development Value: Experience with full stack software development (front and Back End with DB/APIs). Direct stakeholder engagement and full software development life cycle management. Opportunity to research, develop and implement prototypes/solutions using new technologies. Personal and technical growth is fostered under the mentorship of a group of vastly experienced, technically focused colleagues. Operating in an... more ->
Test Automation Engineer Key Responsibilities: Write functional testing, load/capacity testing, performance testing, resiliency testing. Convert manual test cases into reliable, repeatable automated tests. Execute tests, monitor, and present results. Identify defects found during test execution and prioritise resolutions. Test case task creation and documentation in ADO work items. Concisely able to write and maintain technical documentation. Development Value: Experience with full stack software development team (front and Back End with DB/APIs). Personal and technical growth is fostered... more ->
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