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Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA... more ->
Position: Service Desk Analyst Location: London, UK - Onsite Duration: Permanent JOB DESCRIPTION: Service Desk Operations o Service desk support to around 4600 users through Phone, Chat, Email, and self-service portal in English (24x7) o Google Translate for 7 languages in portal & chat o Incident and Service Request Management, single ownership of tickets o Remote diagnostics and troubleshooting o Incident Escalation and Critical Incident Management o Knowledge Management o VIP user Support o Digital Experience Monitoring Converged Ops Converged Ops L1.5 team (24x7) support resolving the... more ->
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